New Data from BentoBox’s 2018 Year in Review Gives Key Industry Insight for Restaurants Online
BentoBox Looks Back at 2018 to Determine Digital Trends in the Restaurant World
NEW YORK, NY, Jan. 30, 2019 – BentoBox, the leading platform for restaurants online, just released its 2018 Year in Review, a comprehensive look at digital trends in the restaurant industry. With customers in all 50 states and 16 countries, BentoBox continues to be the ultimate source for restaurant-specific data on websites, menus, and guest behavior online. The following insights were gathered from over 3,100 restaurants, 59,000 online transactions, 530,000 menu items, and 210 million restaurant website visits.
Some of the most valuable insights include:
58% of website visits are made on mobile devices, up 8% since 2017
12.5% is the average tipping amount online
15 reservations per day are booked through a restaurant’s website
Monday is the busiest day for online catering orders, while 11:30 am – 12 pm is the busiest time during the week
Donuts are the most-liked food restaurants post on Instagram
BentoBox’s CEO Krystle Mobayeni has reviewed findings over the past year and says, “We’ve seen consumers continue to prioritize community and invest in local business, allowing restaurants to become their own lifestyle brands, extending their offerings beyond the meal. From eCommerce to entertainment to social engagement, a website is a crucial platform that allows a restaurant’s brand to grow while impacting their bottom line and creating more opportunities to connect with guests.”
Read more about BentoBox’s 2018 trends and data insights via the attached URL. BentoBox CEO Krystle Mobayeni is also available for interview and further insight. Complimentary graphics are also attached to this email.
At BentoBox we believe that hospitality begins online. Our platform helps restaurants grow their business through a connected suite of tools, offering them an integrated web presence to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering & event inquiries, sell merchandise, gift cards and more. We give them complete control of their website so they can focus on what matters most: their restaurant.
Founded in 2013, BentoBox proudly calls New York City home. From coffee shops to Michelin Star restaurants, we are the technology that empowers restaurants to succeed in their mission of hospitality.